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Managing the Software Testing Process

General description

Managing software testing processes is challenging due to the very nature of testing: it depends on other stakeholders in terms of timelines, deliverables, technology and sometimes even resources. To bring real value, test management should be solid enough to ensure proper validation of the system-under-test and at the same time flexible enough to align itself with the changing schedules, technologies and software development models. The course will focus on different aspects of planning, controlling and improving software testing processes in order to bring this value. Besides going through the Planning – Design – Execution – Reporting core of the testing process, we will touch upon the management aspects of test automation, and discuss different facets of testing HR.

Participants will learn

  • Defining testing activities as appropriate for the life cycle model utilized
  • The principles, scope and best practices of test planning
  • The basics and beyond of defect management
  • Management aspects of test design and execution
  • The ways to measure and control the testing process
  • Principles of test automation and its place in software life cycle
  • HR foundations of testing
  • Approaches to improving the testing process


  • Testing in Software Life Cycle
    • The expectations from testing
      • Testing perspective
      • Quality Assurance perspective
      • Management perspective
      • Development perspective
      • Client perspective
      • Regulatory perspective
      • Other perspectives
    • Testing in different Life Cycle models
      • Development, Implementation and Certification projects
      • Waterfall, Iterative, Agile and other development modes
  • Improving the Quality of Requirements
    • Requirements reviews: form
    • Requirements reviews: content
    • Requirements checklists
  • Test Planning
    • Defining the scope
    • Outlining the approach
    • Determining the testing levels and types
    • Scheduling
    • Defect Reporting
    • Tools
    • Resources
  • Test Design
    • Test Cases and Test Data
    • Special cases
  • Defect Management
    • Good and bad defect reports
    • Severity, priority and the rest of meta-data
    • The importance of history
    • Making decisions based on reported defects
    • Defect metrics to improve processes
  • Test Reporting
    • Light reporting
    • Comprehensive reporting
  • Controlling the Testing Process
    • Measures and Metrics
      • Product
      • Process
    • Monitoring and Control mechanisms
  • The HR of Testing
    • Skill sets
    • The psychology of testing
    • Training – general and specific
  • Test Automation
    • Test automation architecture
    • Test automation for development, implementation and certification projects
    • Performance testing & what happens after the release

About us

Conflair's mission is to improve the quality of software. To do that, we break it. In other words, we test software systems in order to discover issues before the user does. We do it in a variety of ways, manually and with the help of special test automation tools; for a variety of platforms, from the good all mainframe to web and mobile devices; locally, globally, and virtually. We go further and help our clients in setting up processes to make sure software quality is built into the development life cycle. Whatever we do, our focus is always on delivering high-quality solutions to our clients.

We are located in Atlanta, GA, USA, and since 2006 we have been helping numerous companies around the world to achieve their goals through software quality. Our team has expertise in a variety of methods and technologies, decades of experience, and we are ready to help.

Want to learn more? Drop us a line to info@conflair.com or contact us at ++1-678-467-1464.

Contact us